Photo Ninja: Frequently asked questions


Do you have any tutorials that show how to use Photo Ninja?

Yes. Click here.

Is my camera supported?

Click here for information about camera support in Photo Ninja.

Do I have to shoot RAW to use Photo Ninja?

No. Even if your camera emits JPEGs, your images can benefit from processing with Photo Ninja. However, you will obtain the best results and have more flexibility if you shoot RAW. Certain filters like illumination, noise reduction, and chromatic aberration correction are usually more effective with RAW images, and highlight recovery only works with RAW. When you shoot JPEGs, you are typically discarding some of the dynamic range of the camera, and you are committing to various in-camera adjustments that are not easily reversed.

What non-RAW input formats are supported?

Photo Ninja will read JPEG and common RGB TIFF varieties.

What output formats are supported?

You can save processed images as JPEG or TIFF files.

Can I use Photo Ninja with products like Photo Mechanic, Lightroom, Photoshop, and Aperture?

Generally, yes. Details for specific platforms are in the tutorials section of the site.

What operating systems are supported?

Windows XP, Vista, Windows 7, and Windows 8 (32-bit and 64-bit). Mac OS X 10.6.8 or later, (64-bit only). A 64-bit operating system is highly recommended. PLEASE NOTE: Support for Windows XP/Vista and all 32-bit operating systems will probably be discontinued in a future update, though we have not decided on the specific timing. Click here for an explanation of our thinking about this.

What computing hardware do I need?

Photo Ninja is computationally intensive and memory intensive. That said, it runs well on recent-generation dual-core processors with at least 4 gigabytes of memory. (8 gigabytes is recommended, particularly if you are running other applications at the same time.) On quad-core, 8-core, and 12-core machines, it will use all available cores for filter operations; the speedup is noticeable. It will also benefit from additional RAM if you have it. A solid-state drive (SSD) can improve performance compared to a conventional hard disk.

Should I use the 32-bit version or the 64-bit version?

If you have a 64-bit operating system, then you should run the 64-bit version of Photo Ninja. If you have a 32-bit operating system, then you can only run the 32-bit version, but you should seriously consider upgrading to a 64-bit operating system. 32-bit systems are increasingly unsuitable for working with today's high-resolution images; performance can suffer and/or virtual memory can be exhausted.

How can I get customer support?

Click here for the customer support page.